Income Maintenance Case Worker II - Time Limited (ERAP)
2.
6 Full-time 2 days ago Full Job Description JOB Temporary assignment may last up to 12 months We are accepting Work Against applicants that need up to one (1) year of Income Maintenance experience.
Open Recruitment until Filled.
These positions are located in the Emergency Rental Utility Assistance Program (ERAP) in the Economic Services Section.
EXAMPLE OF DUTIES Duties:
This caseworker is assigned to a unit within the Economic Services Section.
This position is responsible for taking applications, determining eligibility, and maintaining cases the Emergency Rental/Utility Assistance Program.
This includes interviewing the applicant, verifying information, determining eligibility, maintaining the case files, and making changes to the case files.
The employee must determine how the changes impact on the eligibility of the case.
Other duties may be assigned to this worker when deemed necessary by the supervisor.
The worker in this position must be human services oriented and possess the ability to interact well with supervisors, co-workers and customers and be able to work in a team environment.
This worker must respond to disasters as needed in accordance with Cumberland County DSS policy, in the event of a natural or man-made disaster or upon the declaration of a state of emergency by the Cumberland County Emergency Management Office.
This position will use a program manual and electronically key data into a computer system to determine eligibility, process determinations, and document actions.
This employee is expected to make the final decision in determining eligibility by applying written policy but be able to recognize situations that should be referred to the Supervisor for clarification.
MINIMUM QUALIFICATIONS MINIMUM EDUCATION & EXPERIENCE REQUIRED:
One (1) year of experience as an Income Maintenance Caseworker.
PREFERRED EDUCATION &
Experience:
Graduation from a four-year accredited college or university and one (1) year of Income Maintenance Caseworker experience OR one (1) year of Income Maintenance Caseworker experience.
Work Against Information:
Income Maintenance Caseworker I Salary:
$31,824.
00, after one (1) year of experience - fully qualified as an Income Maintenance Caseworker II Salary:
$36,237.
86.
SUPPLEMENTAL INFORMATION KNOWLEDGE, SKILLS and ABILITIES:
Good mathematical reasoning and computational skills.
Ability to communicate with clients, applicants, and the public to obtain data, and to explain and interpret Income Maintenance rules, policies, and procedures.
Ability to understand the needs and problems of customers/applicants.
Ability to learn the program area of assignment and all agency programs and services which could affect the customer/applicant.
Ability to use the computer for data entry or word processing.
CONDITIONS OF EMPLOYMENT:
The selected applicant will be subject to the following conditions prior to appointment.
Failure to complete or fulfill these conditions may result in dismissal.
Each applicant who is tendered an offer for employment for any position with Cumberland County shall be tested for the use of drugs specified in the County policy.
Refusal to submit to testing or a confirmed positive test shall be a basis for withdrawal of the conditional employment offer.
Law enforcement background check is required.
Has or is able to obtain a valid North Carolina Drivers License.
This position will require assisting in emergency and/or disaster situations.
The Cumberland County Department of Social Services has a dress code policy that must be adhered to.
This policy includes specific guidelines related to tattoos and body piercing.
College transcripts may be submitted on-line via the attachment feature or mailed to Cumberland County Department of Social Services, P.
O.
Box 2429, Fayetteville, NC 28302.
If mailed, they must be postmarked before the closing date of the vacancy in order to be considered for the position.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone.
To check the status of your application, please log into your account and click Application Status.
If there are specific questions regarding this posting, you may contact DSS Human Resources at 910-677-2580.
MISSIONThe Cumberland County Department of Social Services stands united to strengthen individuals and families and to protect children and vulnerable adults.
We collaborate with our community partners to provide programs and services which engage our customers in improving their quality of life.
VISIONWe envision our Department as a catalyst for improving quality of life through teamwork, partnership, forward thinking, and cutting edge service delivery.
We envision our customersas partners, motivated and empowered to improve their quality of life.
OUR CORE STANDARDS & VALUESA quality customer experience, business operations and employee experience represents our three Core Standards that guide our principles and values.
We have identified eight core values and validating behaviors that define our Departments:
Service, Teamwork, Accountability, Diversity, Innovation, Optimism, Integrity and Flexibility.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
6 Full-time 2 days ago Full Job Description JOB Temporary assignment may last up to 12 months We are accepting Work Against applicants that need up to one (1) year of Income Maintenance experience.
Open Recruitment until Filled.
These positions are located in the Emergency Rental Utility Assistance Program (ERAP) in the Economic Services Section.
EXAMPLE OF DUTIES Duties:
This caseworker is assigned to a unit within the Economic Services Section.
This position is responsible for taking applications, determining eligibility, and maintaining cases the Emergency Rental/Utility Assistance Program.
This includes interviewing the applicant, verifying information, determining eligibility, maintaining the case files, and making changes to the case files.
The employee must determine how the changes impact on the eligibility of the case.
Other duties may be assigned to this worker when deemed necessary by the supervisor.
The worker in this position must be human services oriented and possess the ability to interact well with supervisors, co-workers and customers and be able to work in a team environment.
This worker must respond to disasters as needed in accordance with Cumberland County DSS policy, in the event of a natural or man-made disaster or upon the declaration of a state of emergency by the Cumberland County Emergency Management Office.
This position will use a program manual and electronically key data into a computer system to determine eligibility, process determinations, and document actions.
This employee is expected to make the final decision in determining eligibility by applying written policy but be able to recognize situations that should be referred to the Supervisor for clarification.
MINIMUM QUALIFICATIONS MINIMUM EDUCATION & EXPERIENCE REQUIRED:
One (1) year of experience as an Income Maintenance Caseworker.
PREFERRED EDUCATION &
Experience:
Graduation from a four-year accredited college or university and one (1) year of Income Maintenance Caseworker experience OR one (1) year of Income Maintenance Caseworker experience.
Work Against Information:
Income Maintenance Caseworker I Salary:
$31,824.
00, after one (1) year of experience - fully qualified as an Income Maintenance Caseworker II Salary:
$36,237.
86.
SUPPLEMENTAL INFORMATION KNOWLEDGE, SKILLS and ABILITIES:
Good mathematical reasoning and computational skills.
Ability to communicate with clients, applicants, and the public to obtain data, and to explain and interpret Income Maintenance rules, policies, and procedures.
Ability to understand the needs and problems of customers/applicants.
Ability to learn the program area of assignment and all agency programs and services which could affect the customer/applicant.
Ability to use the computer for data entry or word processing.
CONDITIONS OF EMPLOYMENT:
The selected applicant will be subject to the following conditions prior to appointment.
Failure to complete or fulfill these conditions may result in dismissal.
Each applicant who is tendered an offer for employment for any position with Cumberland County shall be tested for the use of drugs specified in the County policy.
Refusal to submit to testing or a confirmed positive test shall be a basis for withdrawal of the conditional employment offer.
Law enforcement background check is required.
Has or is able to obtain a valid North Carolina Drivers License.
This position will require assisting in emergency and/or disaster situations.
The Cumberland County Department of Social Services has a dress code policy that must be adhered to.
This policy includes specific guidelines related to tattoos and body piercing.
College transcripts may be submitted on-line via the attachment feature or mailed to Cumberland County Department of Social Services, P.
O.
Box 2429, Fayetteville, NC 28302.
If mailed, they must be postmarked before the closing date of the vacancy in order to be considered for the position.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone.
To check the status of your application, please log into your account and click Application Status.
If there are specific questions regarding this posting, you may contact DSS Human Resources at 910-677-2580.
MISSIONThe Cumberland County Department of Social Services stands united to strengthen individuals and families and to protect children and vulnerable adults.
We collaborate with our community partners to provide programs and services which engage our customers in improving their quality of life.
VISIONWe envision our Department as a catalyst for improving quality of life through teamwork, partnership, forward thinking, and cutting edge service delivery.
We envision our customersas partners, motivated and empowered to improve their quality of life.
OUR CORE STANDARDS & VALUESA quality customer experience, business operations and employee experience represents our three Core Standards that guide our principles and values.
We have identified eight core values and validating behaviors that define our Departments:
Service, Teamwork, Accountability, Diversity, Innovation, Optimism, Integrity and Flexibility.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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