Telecommunicator I
3.
6 Fayetteville, NC Fayetteville, NC Full-time Full-time $18.
14 an hour $18.
14 an hour 5 days ago 5 days ago 5 days ago Description INCOMPLETE APPLICATIONS WILL NOT BE PROCESSED.
A RESUME WILL NOT BE CONSIDERED IN DETERMINING YOUR QUALIFICATIONS FOR THIS POSITION.
The City of Fayetteville is currently recruiting for Telecommunicator I's to perform a variety of duties involved in the receipt of incoming calls for police, emergency medical, and fire services and other emergency and non-emergency assistance and dispatch of fire services.
ESSENTIAL DUTIES & RESPONSIBILITIES Receive emergency 911 and non-emergency calls requesting police, emergency medical or fire service, including hearing impaired calls (TTY) and text messages.
Determine true nature and location of emergency; prioritize and dispatch fire resources as necessary and in accordance with established policies and procedures; monitor resources for response and safety.
Maintain telecommunications contact, status and location of all units on assignment; update co-workers and supervisors of coordinated service efforts and changes in call status.
Provide lifesaving instructions through the application of pre-arrival and post-dispatch instructions.
Coordinate activities with other City departments as necessary for public safety.
Operate a variety of communications and telecommunications equipment including wide band radio, telephone and computer consoles and systems, and other recording devices.
Use telecommunications systems to coordinate emergency calls and relay information and assistance requests involving other law enforcement agencies.
Perform a variety of clerical and data entry duties; test and inspect equipment as required; notify supervisor of equipment malfunction or failure.
Complete a minimum of 48 hours of Continuing Dispatch Education (CDE) every two years.
Maintain a log of CDE hours on the IAED Recertification website in order to be eligible to obtain recertification.
Train for advancement into a Telecommunicator II position as vacancies occur.
Health and Dental Insurance:
The City of Fayetteville Employee Healthcare Benefit Plan provides comprehensive and affordable health and dental coverage while maintaining reasonable costs to employees.
Coverage is available for all regular status employees scheduled to work 30 hours or more per week.
Employees may also choose to cover eligible dependents.
The premium is deducted on a pre-tax basis, with the City paying a portion of the premium.
Qualifying employees are eligible for benefits on the 1st day of the month following 30 days of service.
Employer Paid Leave Paid Vacation:
Employees earn vacation leave beginning the first day of employment, however, they are not eligible to take leave for 6 months.
Leave accruals are based upon the number of years of service and the number of hours an employee is scheduled to work.
Paid Holidays:
The City of Fayetteville observes 11 paid holidays per calendar year.
The approved holidays are New Year's Day, Martin Luther King Jr.
Day, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, 2 days at Thanksgiving and 2 days at Christmas.
Sick / Funeral Leave:
Regular employees earn sick leave in proportion to the number of hours they are scheduled to work per week.
Sick leave accruals begin the first day of employment.
Sick leave can also be taken for deaths in your extended family.
Sick leave hours accumulate without limits and may be used toward credible service upon retirement from the NC Local Government Retirement System.
Retirement:
The City assists our employees in securing their financial future during retirement by participating in the Local Governmental Employees' Retirement System, administered by the State of North Carolina.
Regular status employees, scheduled to work 20 hours or more per week, become members in the retirement system upon employment.
As a member of this system, employees are required to contribute 6 percent of their gross salary on a tax-deferred basis.
Deferred Compensation Plans:
To further assist employees in saving for retirement, the City offers two supplemental retirement savings programs.
These programs offer employees an opportunity to save a portion of their salary on a tax-deferred basis to supplement their retirement benefit.
The programs offered are 401(k) Supplemental Retirement Income Plan and the ICMA 457 Plan.
Cafeteria Plan / Supplemental
Benefits:
Realizing that each employee may have different insurance needs, the City offers its employees the opportunity to supplement City-provided benefits by selecting from the benefits listed below.
These benefits are offered at employee's expense through payroll deduction:
Term Life Insurance (Pre-tax basis first $50,000 for employees) Dependent Term Life Insurance Critical Illness Insurance Universal Life Insurance Vision Insurance (Pre-tax basis) Disability Insurance Healthcare and Dependent Care Reimbursement Account (Pre-tax basis) Death Benefit:
The first year an employee contributes to the retirement system, the city provides a death benefit of $3,000.
After one year as a contributing member of the Retirement System, a death benefit is provided that is equal to the highest 12 months' salary in a row during the 24 months before death, no less than $25,000 and no more than $50,000.
There is no cost to the employee for these benefits.
Pay Periods/Direct Deposit:
City employees are paid bi-weekly, every other Friday.
As an added convenience and safety measure, the City requires all new employees to sign up for direct deposit of their payroll checks.
Employee Assistance Program:
The EAP is available at no cost to all employees and their household members.
The EAP provides confidential guidance on legal, financial and personal issues that could affect your health, relationships and job performance.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
6 Fayetteville, NC Fayetteville, NC Full-time Full-time $18.
14 an hour $18.
14 an hour 5 days ago 5 days ago 5 days ago Description INCOMPLETE APPLICATIONS WILL NOT BE PROCESSED.
A RESUME WILL NOT BE CONSIDERED IN DETERMINING YOUR QUALIFICATIONS FOR THIS POSITION.
The City of Fayetteville is currently recruiting for Telecommunicator I's to perform a variety of duties involved in the receipt of incoming calls for police, emergency medical, and fire services and other emergency and non-emergency assistance and dispatch of fire services.
ESSENTIAL DUTIES & RESPONSIBILITIES Receive emergency 911 and non-emergency calls requesting police, emergency medical or fire service, including hearing impaired calls (TTY) and text messages.
Determine true nature and location of emergency; prioritize and dispatch fire resources as necessary and in accordance with established policies and procedures; monitor resources for response and safety.
Maintain telecommunications contact, status and location of all units on assignment; update co-workers and supervisors of coordinated service efforts and changes in call status.
Provide lifesaving instructions through the application of pre-arrival and post-dispatch instructions.
Coordinate activities with other City departments as necessary for public safety.
Operate a variety of communications and telecommunications equipment including wide band radio, telephone and computer consoles and systems, and other recording devices.
Use telecommunications systems to coordinate emergency calls and relay information and assistance requests involving other law enforcement agencies.
Perform a variety of clerical and data entry duties; test and inspect equipment as required; notify supervisor of equipment malfunction or failure.
Complete a minimum of 48 hours of Continuing Dispatch Education (CDE) every two years.
Maintain a log of CDE hours on the IAED Recertification website in order to be eligible to obtain recertification.
Train for advancement into a Telecommunicator II position as vacancies occur.
Health and Dental Insurance:
The City of Fayetteville Employee Healthcare Benefit Plan provides comprehensive and affordable health and dental coverage while maintaining reasonable costs to employees.
Coverage is available for all regular status employees scheduled to work 30 hours or more per week.
Employees may also choose to cover eligible dependents.
The premium is deducted on a pre-tax basis, with the City paying a portion of the premium.
Qualifying employees are eligible for benefits on the 1st day of the month following 30 days of service.
Employer Paid Leave Paid Vacation:
Employees earn vacation leave beginning the first day of employment, however, they are not eligible to take leave for 6 months.
Leave accruals are based upon the number of years of service and the number of hours an employee is scheduled to work.
Paid Holidays:
The City of Fayetteville observes 11 paid holidays per calendar year.
The approved holidays are New Year's Day, Martin Luther King Jr.
Day, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, 2 days at Thanksgiving and 2 days at Christmas.
Sick / Funeral Leave:
Regular employees earn sick leave in proportion to the number of hours they are scheduled to work per week.
Sick leave accruals begin the first day of employment.
Sick leave can also be taken for deaths in your extended family.
Sick leave hours accumulate without limits and may be used toward credible service upon retirement from the NC Local Government Retirement System.
Retirement:
The City assists our employees in securing their financial future during retirement by participating in the Local Governmental Employees' Retirement System, administered by the State of North Carolina.
Regular status employees, scheduled to work 20 hours or more per week, become members in the retirement system upon employment.
As a member of this system, employees are required to contribute 6 percent of their gross salary on a tax-deferred basis.
Deferred Compensation Plans:
To further assist employees in saving for retirement, the City offers two supplemental retirement savings programs.
These programs offer employees an opportunity to save a portion of their salary on a tax-deferred basis to supplement their retirement benefit.
The programs offered are 401(k) Supplemental Retirement Income Plan and the ICMA 457 Plan.
Cafeteria Plan / Supplemental
Benefits:
Realizing that each employee may have different insurance needs, the City offers its employees the opportunity to supplement City-provided benefits by selecting from the benefits listed below.
These benefits are offered at employee's expense through payroll deduction:
Term Life Insurance (Pre-tax basis first $50,000 for employees) Dependent Term Life Insurance Critical Illness Insurance Universal Life Insurance Vision Insurance (Pre-tax basis) Disability Insurance Healthcare and Dependent Care Reimbursement Account (Pre-tax basis) Death Benefit:
The first year an employee contributes to the retirement system, the city provides a death benefit of $3,000.
After one year as a contributing member of the Retirement System, a death benefit is provided that is equal to the highest 12 months' salary in a row during the 24 months before death, no less than $25,000 and no more than $50,000.
There is no cost to the employee for these benefits.
Pay Periods/Direct Deposit:
City employees are paid bi-weekly, every other Friday.
As an added convenience and safety measure, the City requires all new employees to sign up for direct deposit of their payroll checks.
Employee Assistance Program:
The EAP is available at no cost to all employees and their household members.
The EAP provides confidential guidance on legal, financial and personal issues that could affect your health, relationships and job performance.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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