Assistant General Manager- Ashley Furniture HomeStore

Company Name:
Broad River Furniture
Job Descriptions:
Broad River Furniture d/b/a Ashley Furniture HomeStore is currently seeking an ASSISTANT GENERAL MANAGER at our Ashley Furniture HomeStore in Fayetteville, NC. We are looking for people who care about the quality products and services they represent, their customers, and their co-workers! Primary Purpose:
The Asst. General Manager is responsible for supporting the General Manager in leading the Sales team to achieve optimal sales performance of the HomeStore.
Summary of Responsibilities:
Champions our Mission, Values and Customer Beliefs
Along with the General Manager, this person will create, communicate, and execute on the Selling System
Monitors and reports individual sales associate performance relative to sales goals and measures all sales activities and initiatives
Ensures excellent customer service experience
Ability to effectively recruit and train a strong staff
Mentors and coaches store associates
Assists with executing the staffing plan
Manages and communicates key Management Reports
Addresses problems or issues in store under-performance
Monitors sales associate performance based on established goals
Implements process and policy standards across store
Supervises showroom appearance standards from general cleanliness and tidiness to complete and accurate price tagging
Assist General Manager with opening/closing the store & all management tasks ? including hiring, terminations, store operations, store appearance, etc
Advise Sales Service Representative team on questions/issues relating to sales entry, inquiry, resolution
Participates in call to review store results (relative to Goals) m-t-d for Sales per Traffic Up and other measurements
Staffing Levels
Marketing Feedback
Sales Successes and Opportunities
Tentative Work Schedule:
Saturday: On
Sunday: Off
Monday: On
Tuesday: On
Wednesday: Off
Thursday: On
Friday: On
Amount of Travel: Negotiable
The compensation range for an Asst. General Manager is commensurate with both experience and education.
Required Experience:
A passion for retail!
High energy with a sense of urgency
Ability to improve store performance and meet the company's growth needs
At least three years (3) of experience in a big box retail management with a track record in retail or commissioned sales
History of successfully leading and managing a team of 10 or more Associates is required
Must have professional appearance, excellent interpersonal and verbal communications skills
Able to work varied shifts, hours and days
Standing/walking 75+% of shift in a showroom averaging 35, 000 sq ft
Sitting at desk to perform reports, analysis work using company systems
Verbal, written and analytical skills
We offer a Fantastic Benefits and Compensation Program!
Generous, competitive commission and bonus plan with uncapped earnings potential
Self-directed, blended learning program consisting of on-the-job training segments, computer based training modules and classroom training, designed so that you can focus on learning and growing your abilities at your own pace
Medical, dental, vision, life insurance, disability benefits, including dependent coverage
Paid vacation
Recognition and reward programs
401(k) retirement savings plan with company matching
A host of other excellent benefits!
Keyword: sales, retail, management, manager, leader, leadership, inside sales, furniture, comission, sales management
From: Broad River Furniture

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