Change Manager - Federal
CenturyLink (NYSE:
CTL) is a global communications, hosting, cloud and IT services company enabling millions of customers to transform their businesses and their lives through innovative technology solutions.
CenturyLink offers network and data systems management, Big Data analytics and IT consulting, and operates more than 55 data centers in North America, Europe and Asia.
The company provides broadband, voice, video, data and managed services over a robust 250,000-route-mile U.
S.
fiber network and a 300,000-route-mile international transport network.
CHANGE MANAGER
Change Managers require extensive experience with managing hardware and software configuration changes, Configuration Control Board (CCB) change requests, Certificates of Networthiness (CoNs), and other change related activities.
Change Managers are responsible for implementing change management processes and procedures, assessing change management needs, and implementing plans to guide the information technology (IT) organization to a mature change process.
Change Managers ensure solutions and infrastructure changes are introduced in a controlled, yet efficient, manner.
Candidates must possess excellent interpersonal, business management and customer service skills.
Typical duties include:
Conducting research on process improvement
Ensuring software policies and procedures remain current and up-to-date
Developing, implementing, and maintaining internal change management policies, procedures and associated training plans
Being knowledgeable about relevant applications, as well as the enterprise and its processes.
Managing and providing guidance to junior members of the change management team
Conducting Change Advisory Meetings
Training change coordinators and approvers on existing change policies and procedures
Assisting with the definition and documentation of new or adapted change processes and procedures
Executing periodic testing of change processes to ensure compliance
Certification Requirements:
ITIL Intermediate Release, Control, and Validation
Experience Requirements:
Five years of experience as a change manager in programs and contracts of similar scope, type, and complexity is required.
Previous Military preferred.
Clearance Requirement:
TS/SCI Security investigations must be less than 5 years old
#CFJFED
#LI-POST1
Alternate Location:
US-Florida-Tampa; US-North Carolina-Fayetteville; US-North Carolina-Jacksonville
Requisition # :
131208
This job may require successful completion of an online assessment.
A brief description of the assessments can be viewed on our website at
EEOStatement
No Discrimination.
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, marital status, family status, pregnancy, or other legally protected status (collectively, protected statuses).
We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Any offer of employment is contingent upon the results of a pre-employment drug test and background check.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Job duties and responsibilities are subject to change based on changing business needs and conditions.
Estimated Salary: $20 to $28 per hour based on qualifications.
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