Supervisory Medical Administrative Specialist
Program Administration - 100% Incumbent works under the general supervision of the Chief, HAS. Incumbent is seen as a primary resource for monitoring projects related to Consults, Access, VSSC, Scheduling, Insurance Scanning, HAS contracts, including transcription and preparation of in-depth research related to problems in the above areas. Incumbent identifies areas of concern independently, as a result of thorough analyses, and presents these to management with recommendations for resolution. Decisions on data source, methodology of data collection, techniques of analysis, display of findings, conclusions, recommendations, are generally left to the discretion of the incumbent. Develops and monitors consults within the Computerized Patient Record System (CPRS). The incumbent reviews and monitors the consult process to ensure that VA resources are utilized to the greatest extent possible. This requires an advanced knowledge of patient scheduling, medical terminology and primary and specialty care services within the Veterans Integrated Service Network (VISN) and the Department of Veterans Affairs (VA) as a whole. Monitors patient scheduling, identifying barriers and trends due to inappropriate or under utilization of provider appointments; in efforts to prevent patients from obtaining untimely medical care appointments. Monitors and trends phone system, particularly number of calls answered, length of calls, number of dropped calls, and productivity of staff answering calls. Trends data and provides analytical reports based on trended data. Monitors Fee services for timeliness of the authorizations and payments of claims to ensure outside providers are paid timely, patients are seen promptly, and no interest penalties are incurred by the Medical Center. Reviews the accuracy and adequacy of current financial, costing, and managerial reports. Is responsible for quality assurance of all statistical reports and related data as applicable to higher level management. Reports progress of the Fee Basis unit and individual contracts to the Chief, HAS. Develops special projects and reports, which encompass areas related to identifying potential and/or immediate cost savings for the Medical Center; in terms of budget analysis for projecting, forecasting, staffing, contracting, and provider relations and operational needs are concerned. Incumbent exercises resourcefulness and good judgment in recommending solutions to concerns/problems identified by special projects and studies. Assists in the development of improved automated and computerized managerial reports and reporting techniques. This can involve single or multiple variables, and may be related to areas of physician productivity, historical performance reviews, improving workflow procedures, etc. Covers ADPAC functions in the absence of the service ADPAC. Position is required to create and produce computerized reports to support functions of the service and the needs of the facility. Incumbent may participate with a variety of Medical Center committees, acting as a resource to services outside of HAS who may benefit from the data that incumbent is able to provide. Incumbent serves at the Contracting Officers Technical Representative (COTR) for contracts associated with the HAS program and is responsible for providing workload statistics, guidance and information on the use and status of HAS funds. The duty of the Contracting Officer Representative (COR) is to ensure that the government receives all that it has bargained for. A COR must be appointed for Architecture and Engineer, construction, hazmat contracts exceeding $25,000, all healthcare contracts for services, and multi-year service contracts. The Contracting Officer (CO) must delegate authority to the COR through an official delegation of authority letter which outlines the responsibilities and duties of the COR. The CO must conduct quarterly meetings with the COR to review mandatory reporting requirements, conduct Fiscal audits, review potential adjustments and funding justifications. Performs other duties as assigned. Promotion Potential:
Position is at the Full-Performance Level Work Schedule:
Monday-Friday, 8:
00am-4:
30pm Telework:
Ad Hoc (at the discretion of the Service Chief) Virtual:
This is not a virtual position. Position Description/PD#:
Supervisory Medical Administrative Specialist/PD008098 Relocation/Recruitment Incentives:
Not authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/16/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9 grade level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
In applying for the GS-11 grade level, posses one year of specialized experience equivalent to the next lower level (GS-9) in Federal service to qualify for the Supervisory Medical Administrative Specialist. Specialized experience would be experience that provides the particular knowledge, skills, and abilities to successfully perform the duties of the position and which is typically related to the work of the position to be filled. Specialized experience may include:
assisting in the management of interdisciplinary teams and programs, delivering customer service (internal and external) and patient focused interests within the VA Medical Center; ensuring that the program meets its goals through direct collaboration with clinicians from primary, specialty, and ancillary care services; and with administrative program to develop strategic plans, forecast requirements for long range planning and model development; and exercising initiative, considerable judgment and independence of actions in accomplishing responsibilities. OR Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Ph.D. or equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree OR LL.M., if related. A transcript must be submitted with your application if you are basing all of your qualifications on education. OR Combination:
Applicants may also combine education and experience to qualify at this level. To calculate, first identify the percentage of required education you have earned. Then identify the percentage of required experience you possess. Add the two percentages; the total percentage must equal at least 100 percent to qualify at the GS-11. You will be rated on the following Competencies for this position:
Customer ServiceLeadershipOrganizational DevelopmentTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is primarily sedentary, although some slight physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Position is at the Full-Performance Level Work Schedule:
Monday-Friday, 8:
00am-4:
30pm Telework:
Ad Hoc (at the discretion of the Service Chief) Virtual:
This is not a virtual position. Position Description/PD#:
Supervisory Medical Administrative Specialist/PD008098 Relocation/Recruitment Incentives:
Not authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/16/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9 grade level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
In applying for the GS-11 grade level, posses one year of specialized experience equivalent to the next lower level (GS-9) in Federal service to qualify for the Supervisory Medical Administrative Specialist. Specialized experience would be experience that provides the particular knowledge, skills, and abilities to successfully perform the duties of the position and which is typically related to the work of the position to be filled. Specialized experience may include:
assisting in the management of interdisciplinary teams and programs, delivering customer service (internal and external) and patient focused interests within the VA Medical Center; ensuring that the program meets its goals through direct collaboration with clinicians from primary, specialty, and ancillary care services; and with administrative program to develop strategic plans, forecast requirements for long range planning and model development; and exercising initiative, considerable judgment and independence of actions in accomplishing responsibilities. OR Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Ph.D. or equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree OR LL.M., if related. A transcript must be submitted with your application if you are basing all of your qualifications on education. OR Combination:
Applicants may also combine education and experience to qualify at this level. To calculate, first identify the percentage of required education you have earned. Then identify the percentage of required experience you possess. Add the two percentages; the total percentage must equal at least 100 percent to qualify at the GS-11. You will be rated on the following Competencies for this position:
Customer ServiceLeadershipOrganizational DevelopmentTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is primarily sedentary, although some slight physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0301 Miscellaneous Administration And Program - Salary Range:
$64,009 to $86,468 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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