Program Support Asst (OA)
Duties to include but not limited to:
Collecting, compiling and/or tracking statistical information and preparing complete data/reports related to the administrative clinical, and technical aspects of the program for submission to the Chief of Primary Care; Tracks achievement on performance measures, goals, and objectives; Receives and processes documents and reports in accordance with established procedures; Uses software applications to draw information from a wide variety of sources in order to prepare reports; Retrieves a variety of computerized data, establishes protocols for incoming data; Organizes and maintains patient data; Maintains automated system of program-specific data to track suspense's on items such as project milestones, progress reports, funding accomplishments, compliance strategies, etc. and assists in the planning, review, reporting, and presentation of data/statistical results of program studies; Tracks and trends issues related to program effectiveness and implementation; Utilizes statistical data to compile monthly workload reports as requested for all program staff; Reviews documents, reports, and/or applications for omissions and inconsistencies, and ensures data entry is complete and accurate; Participates in performance improvement activities related to the program quality improvement process; Performs work related to the acquisition and/or development of program information and resource materials/personnel to support the policy development and/or technical activities of the Primary Care Service Line program; Completes special projects in support of the policy development and/or technical/program activities; Assembles and summarizes data, background information, and other materials from publications and sources; Works collaboratively with the Administrative Officer and the support staff in Community Based Outpatient Clinics (CBOCs) to ensure smooth flow of operations; Facilitates and troubleshoots patient and administrative issues related to the consult process of specialty care within the service line and support administrative issues/processes related to inter-facility consults to other facilities; Develops, establishes, and re-evaluates provider specialty clinic profiles and provider-patient contact templates; Runs daily Encounter Action Activity Report and provides that information to the Administrative Officer for resolution; Ensures clinic stop code information corresponds with the DSS stop code identifiers on the clinic profiles; Conducts program evaluation interviews, follow up interviews, and responsible for the administration and scoring of standardized questionnaires; Enters final approvals from tuition support council into Zegato for Fiscal authorizations; Assists staff with expense reports and serves as a subject-matter expert in Zegato for PCSL; Maintains credentialing files for PCSL providers, gathering and compiling data to ensure accurate and current credentials are kept on file; Prepares board actions for credentialing process; Responsible for the Prime Resident training program scheduling; Schedules all lectures and various services and provides case presentations with PCSL providers, scheduling new employee orientation, coordinating schedules for call/post-call and leave days; Distributes schedules and follow-up to assure changes, preceptor and residents; Serves at backup unit timekeeper, initiating, and maintaining all required records. Work Schedule:
Monday - Friday, 8:
00 am - 4:
30 pm Telework:
On a Ad Hoc Basis Virtual:
This is not a virtual position. Position Description/PD#:
Program Support Asst (OA)/PD079620 Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/04/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
knowledge of instruments and diagnostic or treatment procedures, intricate examination or treatment procedures, medical terminology, eye disease and pathology, anatomy and physiology. OR, Education:
One full year of graduate education meets the requirements for GS-07 (transcript is required). You will be rated on the following Competencies for this position:
Computer SkillsManages and Organizes InformationOrganizational AwarenessTechnology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is mostly sedentary. Some walking, stooping and bending are required. On occasion incumbent may carry light books, papers, and computer printouts to and from meetings. Incumbent may be subject to stressful sitations due to short timeframes required for completion of projects. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Collecting, compiling and/or tracking statistical information and preparing complete data/reports related to the administrative clinical, and technical aspects of the program for submission to the Chief of Primary Care; Tracks achievement on performance measures, goals, and objectives; Receives and processes documents and reports in accordance with established procedures; Uses software applications to draw information from a wide variety of sources in order to prepare reports; Retrieves a variety of computerized data, establishes protocols for incoming data; Organizes and maintains patient data; Maintains automated system of program-specific data to track suspense's on items such as project milestones, progress reports, funding accomplishments, compliance strategies, etc. and assists in the planning, review, reporting, and presentation of data/statistical results of program studies; Tracks and trends issues related to program effectiveness and implementation; Utilizes statistical data to compile monthly workload reports as requested for all program staff; Reviews documents, reports, and/or applications for omissions and inconsistencies, and ensures data entry is complete and accurate; Participates in performance improvement activities related to the program quality improvement process; Performs work related to the acquisition and/or development of program information and resource materials/personnel to support the policy development and/or technical activities of the Primary Care Service Line program; Completes special projects in support of the policy development and/or technical/program activities; Assembles and summarizes data, background information, and other materials from publications and sources; Works collaboratively with the Administrative Officer and the support staff in Community Based Outpatient Clinics (CBOCs) to ensure smooth flow of operations; Facilitates and troubleshoots patient and administrative issues related to the consult process of specialty care within the service line and support administrative issues/processes related to inter-facility consults to other facilities; Develops, establishes, and re-evaluates provider specialty clinic profiles and provider-patient contact templates; Runs daily Encounter Action Activity Report and provides that information to the Administrative Officer for resolution; Ensures clinic stop code information corresponds with the DSS stop code identifiers on the clinic profiles; Conducts program evaluation interviews, follow up interviews, and responsible for the administration and scoring of standardized questionnaires; Enters final approvals from tuition support council into Zegato for Fiscal authorizations; Assists staff with expense reports and serves as a subject-matter expert in Zegato for PCSL; Maintains credentialing files for PCSL providers, gathering and compiling data to ensure accurate and current credentials are kept on file; Prepares board actions for credentialing process; Responsible for the Prime Resident training program scheduling; Schedules all lectures and various services and provides case presentations with PCSL providers, scheduling new employee orientation, coordinating schedules for call/post-call and leave days; Distributes schedules and follow-up to assure changes, preceptor and residents; Serves at backup unit timekeeper, initiating, and maintaining all required records. Work Schedule:
Monday - Friday, 8:
00 am - 4:
30 pm Telework:
On a Ad Hoc Basis Virtual:
This is not a virtual position. Position Description/PD#:
Program Support Asst (OA)/PD079620 Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/04/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
knowledge of instruments and diagnostic or treatment procedures, intricate examination or treatment procedures, medical terminology, eye disease and pathology, anatomy and physiology. OR, Education:
One full year of graduate education meets the requirements for GS-07 (transcript is required). You will be rated on the following Competencies for this position:
Computer SkillsManages and Organizes InformationOrganizational AwarenessTechnology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is mostly sedentary. Some walking, stooping and bending are required. On occasion incumbent may carry light books, papers, and computer printouts to and from meetings. Incumbent may be subject to stressful sitations due to short timeframes required for completion of projects. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0303 Miscellaneous Clerk And Assistant - Salary Range:
$44,944 to $58,423 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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