Communication Specialist
MAJOR DUTIES:
Responsible for establishing and managing communications plans that identify target audiences, appropriate messages, activities, and resources needed for effective communication, and effective communications plan for change management, incorporate multiple channels and manage expectations and disseminate project progress Establishes and manages the training plans and design and perform needs assessments within the project relative to functional and training needs and project effectiveness Establishes, develops, and implements local MHV-related goals, strategies to meet goals, identifies responsible parties, tracks progress, including monitoring goals/activity status, and reports status/progress to medical center management Formulates a marketing strategy from research, reports, products and organizational data Designs, conducts and evaluates innovative means to advertise and market products of the MHV and Social Media Program Delivers presentations to all levels of the VAMC/HCS at forums, conferences, and meetings Develops multimedia campaign materials (e.g., printed articles, brochures, videos) to enlighten target population Researches and writes articles, news releases and briefs for inclusion in publications and for release of other media Analyzes functional clinical and business process changes or impact to clinical guidelines in terms of policies, procedures, and user behaviors Manages multi-disciplinary teams comprised of professional, technical and support personnel to coordinate clinical and business functions for the MHV program Analyzes new or amended legislation and develops policy covering programs, activities, or functions for which the facility has responsibility Utilizes interpersonal communication skills to deal with Veterans who are difficult, hostile, or distressed, working with co-workers, supervisors, and high level management, and negotiating Work Schedule:
8:
00 am to 4:
30 pm Virtual:
This is not a virtual position. Position Description/PD#:
Communication Specialist/PD1484 Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/16/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
providing oversight of the staff responsible for managing and controlling all medical inventory transactions of the facility; planning, coordinating and executing an Inventory and Commodity Management Program; conducting data/information analysis for acquisition planning; establishing and implementing supply/inventory procedures, functions and related systems. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to perform the work of the position. (Note:
You must attach a copy of your transcripts.) OR, Combination:
Applicants may also combine education and experience to qualify at this level. Specialized experience as described above, but less than one year; and have at least two years of graduate education as described, but less than the required three years. Have computed the percentage of the requirements met, and the total is at least 100% (To compute the percentage, divide your total months of qualifying experience by 12. Then, divide your semester hours of graduate education beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify.). (Note:
You must attach a copy of your transcripts.) You will be rated on the following Competencies for this position:
Effective CommunicationLeadershipPlanning and EvaluatingProblem SolvingReasoningTechnology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For qualifications determinations your resume MUST contain hours worked per week, FT/PT, salary, and dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application will be marked as incomplete and you will not receive consideration for this position. Physical Requirements:
The work is primarily sedentary and is usually accomplished while seated at a desk or table, typically in an adequately lighted and climate controlled office. Some standing, walking, bending and lifting (up to 45 lbs.) is required. Physical exertions including stretching, reaching and pulling or pushing cares occurs when assisting with inventories or activities involving retrieving items from shelves and cabinets. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Responsible for establishing and managing communications plans that identify target audiences, appropriate messages, activities, and resources needed for effective communication, and effective communications plan for change management, incorporate multiple channels and manage expectations and disseminate project progress Establishes and manages the training plans and design and perform needs assessments within the project relative to functional and training needs and project effectiveness Establishes, develops, and implements local MHV-related goals, strategies to meet goals, identifies responsible parties, tracks progress, including monitoring goals/activity status, and reports status/progress to medical center management Formulates a marketing strategy from research, reports, products and organizational data Designs, conducts and evaluates innovative means to advertise and market products of the MHV and Social Media Program Delivers presentations to all levels of the VAMC/HCS at forums, conferences, and meetings Develops multimedia campaign materials (e.g., printed articles, brochures, videos) to enlighten target population Researches and writes articles, news releases and briefs for inclusion in publications and for release of other media Analyzes functional clinical and business process changes or impact to clinical guidelines in terms of policies, procedures, and user behaviors Manages multi-disciplinary teams comprised of professional, technical and support personnel to coordinate clinical and business functions for the MHV program Analyzes new or amended legislation and develops policy covering programs, activities, or functions for which the facility has responsibility Utilizes interpersonal communication skills to deal with Veterans who are difficult, hostile, or distressed, working with co-workers, supervisors, and high level management, and negotiating Work Schedule:
8:
00 am to 4:
30 pm Virtual:
This is not a virtual position. Position Description/PD#:
Communication Specialist/PD1484 Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/16/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
providing oversight of the staff responsible for managing and controlling all medical inventory transactions of the facility; planning, coordinating and executing an Inventory and Commodity Management Program; conducting data/information analysis for acquisition planning; establishing and implementing supply/inventory procedures, functions and related systems. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to perform the work of the position. (Note:
You must attach a copy of your transcripts.) OR, Combination:
Applicants may also combine education and experience to qualify at this level. Specialized experience as described above, but less than one year; and have at least two years of graduate education as described, but less than the required three years. Have computed the percentage of the requirements met, and the total is at least 100% (To compute the percentage, divide your total months of qualifying experience by 12. Then, divide your semester hours of graduate education beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify.). (Note:
You must attach a copy of your transcripts.) You will be rated on the following Competencies for this position:
Effective CommunicationLeadershipPlanning and EvaluatingProblem SolvingReasoningTechnology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For qualifications determinations your resume MUST contain hours worked per week, FT/PT, salary, and dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application will be marked as incomplete and you will not receive consideration for this position. Physical Requirements:
The work is primarily sedentary and is usually accomplished while seated at a desk or table, typically in an adequately lighted and climate controlled office. Some standing, walking, bending and lifting (up to 45 lbs.) is required. Physical exertions including stretching, reaching and pulling or pushing cares occurs when assisting with inventories or activities involving retrieving items from shelves and cabinets. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
1001 General Arts And Information - Salary Range:
$64,832 to $84,280 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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